Our starting point is that Lean is better for end to end process improvement and Six Sigma better for local process optimisation. However, whether you view Six Sigma as the business improvement methodology or as a narrower technical discipline, we can support your needs.

An overview of the technical discipline is shown in the diagram, illustrating the various elements that lead to stabilising the process followed by performance breakthrough.

We can also take you beyond the challenge of 3 parts per million defects to Zero Defect Thinking based on a particular configuration of Lean Implementation Tools. This is a very valuable approach in a high stakes or low volume environment. So if you are manufacturing products that have stringent safety requirements or providing services that have high compliance requirements this approach will deliver you the highest standards of quality.

Benefits for the client:

• Dramatically reduced costs
• Improved bottom line
• Increased customer satisfaction
• Reduced scrap, defect costs and re-work
• More self-reliant workers
• Enhanced competitive advantage

Click here to see our Case Examples